Due to the digital nature of our products – we do not provide returns, refunds, or exchanges.

However, if there is a quality issue we will review and provide a replacement.

We strive for 100% customer happiness. If you’re unsatisfied with your product, please email us at hello@northernhomeshop.com with your order number and issue with the product. We’ll handle each request on a case-by-case basis.  Our ultimate goal is for you to be delighted with your product!

Delivery/Shipping

Shipping does not apply as all products at this time are delivered digitally. Full Delivery/shipping policy here.

CONSENT

By using our website, you hereby consent to our returns and exchange policy and agree to its terms.

UPDATES

This site return and exchange policy updated on August 30, 2023.

Should we update, amend or make any changes to this document, those changes will be prominently posted here.